返金ポリシー

Refund Policy

Buyer is responsible for returning the item undamaged within 15 days.

MYURÂ is just a small, independent leather design company, so receiving return goods or unused goods back in perfect condition and a timely fashion is crucial to our business.

If for some reason you are unsatisfied with your order, please email us at myuraleather@gmail.com within 3 days after received. And we will email you instructions on how to send back to us.

Please make sure your returned goods are new, unused and in the original condition. Please also include any dust bags or original tags and packaging within the parcel. Once the item has been returned and received by us, your refund will be issued.

Depend on the original payment, it may take up to 10 working days to see the refund on your PayPal account or credit card.

EXCEPTIONS: We'll not take any responsibility for any goods lost in transit and highly recommend you to use a traceable service when returning your order. If the package received is damaged we will contact you with photos of the damage so you can take the appropriate action with your shipping company.

Customers are responsible for all shipping fees, both the original and return. We do not provide refund if the package is hold by customs.

Please note that shipping costs and import fees are not refundable.

To make any request described above, send an e-mail to myuraleather@gmail.com. When contacting us, please be sure to provide us with your exact email address, name, address and/or telephone number (for Singapore buyers) in order to ensure a quick and effective response to your request.

MYURÂ reserves the right, at its discretion, to change, modify, add, or remove portions of this Privacy Policy Statement at any time. You should check this page periodically for changes. Your continued use of this Site following the posting of changes to this Privacy Policy Statement will mean that you accept those changes.